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Support Staff - Bilingual (English/Spanish)

San Fernando Mission Cemetery, Mission Hills

Posted 2/21/2018 until 7/20/2018

Description:

POSITION SUMMARY:

Provides information and assistance to cemetery patrons regarding cemetery property, policies and practices; works with parish priests and mortuary officials; performs clerical work.
 
DUTIES AND RESPONSIBILITIES:
 
Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.
 
• Assists Manager on correspondence regarding complaints from patrons, suppliers and other companies.
 
• May assist Manager with answering mail regarding locations, genealogy and business matters.
 
• Assists patrons with questions and concerns or refers to Manager for resolution.
 
• Tracks inventory of office supplies and orders supplies as needed with the approval of the Manager.
 
• Completes forms for dis-interments and re-interments.
 
• Completes affidavit of heirs and/or release of interest forms as needed.
 
• Prepares in-house and FCP Certificate of Ownership and forwards to patrons.
 
• Processes and verifies daily burial and memorial permits.
 
• Prepares daily pending interment list and board.
 
• Maintains grave, crypt, and niche count for monthly and yearly inventory.
 
• Obtains burial permits from the Health Department.
 
• Performs varied and general clerical work including typing, filing and answering telephones.
 
• Types interments and grave index cards.
 
• Supports in the FSP/FCP area with processing of contracts.
 
• May be required to interpret and/or translate for families in Spanish, as needed.
 
• May assume the responsibilities of the Accounting Assistant, as needed.
 
• May assume duties from the FSP Counselor when they are not available to assist families and mortuaries.
 
• Performs other duties as assigned.

Requirements:

Education and Experience
 
Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:
 
• Active member of a Roman Catholic faith community.
 
• High School Diploma or equivalent.  Coursework in bookkeeping, basic clerical skills and experience with public relations or customer service.
 
• Two years of office related experience including bookkeeping responsibilities.
 
• Bilingual skills in English/Spanish.
 
• Valid California Driver’s License.

 
Knowledge and Abilities

 
Knowledge of:
 
• Modern office methods and procedures.
 
• Record-keeping techniques.
 
• Computer operation and standard office equipment.
 
 
Ability to:
 
• Relate to patrons and families with empathy and compassion.
 
• Perform basic math computations effectively and accurately.
 
• Communicate effectively in written and oral form.
 
• Master cemetery policies and procedures.
 
• Position involves sitting, standing and/or walking.  Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
 
• Filing and retrieving documents from 4-drawers-cabinets 5 feet high.  Must reach above shoulder for 2 drawers or crouch to reach lower drawers.
 
• Sustain frequent movement of fingers, wrists, hands, and arms.
 
HOW TO APPLY:

 
Interested candidates must fill out an application, which can be found on the Archdiocese website at:
http://archla.org/employmentpdf
 
The completed application must be submitted, along with a resume and cover letter to: employment@la-archdiocese.org
 
Please send the email with the following subject line:
Your First & Last Name, Support Staff, San Fernando Mission Cemetery
 

Information/Application Contact:

San Fernando Mission Cemetery, Mission Hills
3424 Wilshire Blvd.
Los Angeles CA 90010
FAX: (213) 637-6115
E-Mail: employment@la-archdiocese.org
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