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Assistant Cemetery Manager

Queen of Heaven Cemetery, Rowland Heights

Posted 6/29/2018 until 9/6/2018

Description:

POSITION SUMMARY:

To perform administrative support duties and assist the Cemetery Manager in directing office and grounds activities at an Archdiocesan cemetery.


DUTIES AND RESPONSIBILITIES:

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

  • Assists the Cemetery Manager in planning, organizing and directing day-to-day operations and activities at an Archdiocesan cemetery.
  • Provides administrative support by preparing financial and statistical records and reports.
  • Performs the duties of the Cemetery Manager in the Manager’s absence.
  • Assists in coordinating office and grounds activities to assure efficient and effective operations.
  • Trains and provides work direction to office support staff.
  • Monitors and analyzes office workflow and makes recommendations to improve efficiency.
  • Investigates and resolves operational problems and complaints or refers to Cemetery Manager as appropriate.
  • Counsels families and cemetery patrons making pre-need and at-need burial arrangements.
  • Provides specialized information concerning cemetery policies and procedures, available product lines, locations and costs.
  • Assists cemetery patrons at the counter, on the telephone and in writing.
  • Prepares and processes a variety of documents including contracts, invoices, receipts, permits and other forms.
  • Calculates and totals purchase price for grave, crypt, memorial, marker, bell-liner and flower vase.
  • Receives and counts cash payments and processes for deposit according to established procedures.
  • Operates office equipment including typewriter, copier, computer terminal and calculator.
  • Performs related duties as required.

Requirements:

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of experience and education likely to provide the required knowledge, skills and abilities, typically:

  • High School Diploma or equivalent.  Coursework in accounting, business administration or social science. Experience with public relations or customer service.
  • Three years of increasingly responsible experience in cemetery office work.
  • Bilingual skills in English/Spanish required.

 

Knowledge, Skills, and Abilities

Knowledge of:

  • Basic accounting principles and practices.
  • Financial and statistical record-keeping techniques.
  • General principles of business administration.
  • Cemetery grounds and office activities.
  • Interpersonal skills including tact, courtesy and diplomacy

Skill in:

  • Financial and statistical report preparation.
  • Providing administrative support to the Cemetery Manager.
  • Providing specialized information and assistance to others.

Ability to:

  • Assist the Manager of a large cemetery in directing operations and office activities.
  • Prepare and maintain financial and statistical records and reports.
  • Communicate effectively in written and oral form.
  • Serve as Cemetery Manager in the Manager’s absence.
  • Advise and assist cemetery patrons in making burial arrangements.
  • Relate to patrons and families with empathy and concern.
  • Train and provide work direction to office support staff.
  • Develop and maintain effective working relationships.
  • Position involves sitting, standing and/or walking.  Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
  • Filing and retrieving documents from 4-drawers-cabinets 5 feet high.  Must reach above shoulder for 2 drawers or crouch to reach lower drawers.

These requirements are representative of minimum levels of knowledge, skills and/or abilities.  Responsibilities may vary according to size of cemetery and total workforce.



HOW TO APPLY:


Interested candidates must fill out an application, which can be found on our website at: http://archla.org/employmentpdf 

 
The completed application must be submitted, along with a resume to: 
 
Please submit the email with the following subject line: 
Your First & Last Name, Position applying for, Location​​​​​







Information/Application Contact:

Queen of Heaven Cemetery, Rowland Heights
3424 Wilshire Blvd.
Los Angeles CA 90010
FAX: 213-637-6115
E-Mail: employment@la-archdiocese.org
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a corp. sole. All Rights Reserved