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Technical Department Office Coordinator

Applied Technology

Posted 7/10/2019 until 8/18/2019

Description:

POSITION SUMMARY:

The Technical Department Office Coordinator assists the Director and other department members in the daily operation of the Department. The Office Coordinator acts as a primary point of contact for support requests, tracks support activities to ensure timely response to requests and assists with documentation and back-office processes as tasked by the Department Director.

 

DUTIES AND RESPONSIBILITES:

  • Coordinate phone, email and support ticketing activity for the Department.
  • Provide first-level technical support to Archdiocesan users.
  • Maintain Active Directory user and group account information in accordance with current policies for account management.
  • Manage classification, storage and dissemination of documents, records and other information used in the operation of the Department.
  • Perform data-entry into CRM and ERP systems as directed.
  • Perform other tasks as needed to support the operation of the Department.


Requirements:

Education and Experience

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:

 

  • Minimum of five years of experience in professional “enterprise-level” technical and/or administrative office support positions with a demonstrated record of increasing responsibilities.

 

Knowledge, Skills, and Abilities

​Knowledge of:

·      Microsoft Windows and Office technologies as commonly deployed in a corporate office environment.

·      Apple macOS and iOS technologies as commonly deployed in a corporate office environment.

·      Current trends in mobile devices and commonly used applications running on iOS and Android.

·      The Catholic Church, including its structure and hierarchy and understanding of Archdiocesan policies and procedures.

 

Skill in:

 

·      Organizing, prioritizing and delivering information to management in a timely and efficient manner.

·      Effective and concise written and verbal communication skills. Bi-lingual (English/Spanish) competency is preferred.

·      Effective support service skills, including ability to follow multiple pending service requests through to completion.

 

Ability to:

·      Prioritize and meet multiple deadlines.

·      Learn new technologies, applications and processes used by the Archdiocese in support of its various ministries.

·       Maintain confidentiality.

·      Sit or stand for sustained periods of time.

·      Perform tasks requiring bending, stooping, and walking.

·      Sustain frequent movement of the fingers, wrists, hands, and arms. 


HOW TO APPLY:


Interested candidates must fill out an application, which can be found on our website at: http://archla.org/employmentpdf 

 
The completed application must be submitted, along with a resume to: 
 
Please submit the email with the following subject line:

Your First & Last Name, Position applying for, Location​​​

Information/Application Contact:

Applied Technology
3424 Wilshire Blvd
Los Angeles CA 90010
FAX: 213-637-6115
E-Mail: employment@la-archdiocese.org
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