Navigate Up
Sign In
Access your ACES WebMail
The Archdiocese of Los Angeles Web Portal



Associate Victim Assistance Coordinator | Bilingual (English/Spanish)

Assistance Ministry

Posted 7/1/2019 until 10/31/2019



The Associate Victims Assistance Coordinator (AVAC) extends the Church's concern and support for those persons victimized by church ministers or employees by providing pastoral outreach and other appropriate care.  The AVAC has two primary areas of responsibility:

Receiving complaints of abuse and initiating the process to respond to such complaints.

Offering pastoral assistance to victims of abuse and managing the ongoing care offered to victims.


Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

    Receives complaints and initiates a response to reports of abuse lodged against any priest, deacon, or other employee or representative of the Archdiocese of Los Angeles or its parishes or institutions.

Reports allegations of abuse involving minor to civil authorities as required by mandated reporting laws.

Responds to complaints according to the established guidelines outlined in the Process for Responding to Complaints of Sexual Abuse by Archdiocesan Ministers.

Upon receipt of a report of abuse, informs the appropriate Archdiocesan official designated as the Audit to investigate the complaint.

Monitors task management system for the office to ensure follow-up to various tasks in receiving and responding to an allegation.

Provides clinical back-up to Victims Assistance Ministry Coordinator when needed.

May meet with Spanish speaking victims to provide information and make referral for therapy, counseling, spiritual direction and other services to extend the Church's pastoral support for the person, including pastoral meeting with the Archbishop and victim.

    May attend the interview during the complaint is taken by the designate Auditor.

    Participates in any follow up interviews with the victim that may be necessary.

    Assists Victims Assistance Coordinator with ongoing communication with the victim, his or her therapist, and others providing ministry to the victim.

    Maintains the professional confidentiality necessary to assure that no further victimization results from the unethical disclosure of privileged information.

     Ensures timely communications with mental health professionals according to the ADLA Statement of Policy and Guidelines Concerning Therapeutic Services

    Provides guidance and support when persons report matters of sexual misconduct that involve families and others who may be impacted. In these cases, the Office of Victims Assistance Ministry is available to advise on making mandated reports of reasonable suspicion of child abuse and to provide referrals and resources to locations and families to help with their healing.


Education and Experience:

Any combination of experience and education likely to provide the required knowledge, skills, and abilities, typically:

    Master's Degree or its equivalent in Social Work (LCSW), Counseling (LMFT or LPCC) or psychologist, or some related field.

    Current licensure in California, appropriate to degree.

    Must be a person of faith and commitment to ministry.

     Bilingual Spanish

Knowledge, Skills, and Abilities 

Knowledge of:

Civil laws and regulations.

Human behavior and mental health treatment methods and community systems and resources for mental health care. 

Skill in:

General management and administrative functions.

Excellent listening skills.

Public relations and contact.

Report preparation and presentation.

Organization and planning with good attention to detail.

Ability to:

Maintain clear thinking and balance under pressure

Extend compassion to the suffering and display sensitivity to various situations and needs.

Analyze situations and use judgment and resourcefulness.

Communicate effectively in written and oral form.

Demonstrate sufficient verbal/writing skills in Spanish to communicate clearly with victims whose primary language is Spanish. 

Ability to multi-task and prioritize within a very fast-paced and demanding work environment. 

Work in the evening on rare occasions.

Ability to be flexible and adaptable.

Develop and maintain effective working relationships and as an equal with psychologists, psychiatrists and other mental health professionals.

Demonstrate sufficient verbal/writing skills in Spanish to communicate with victims whose primary language is primarily Spanish.

Maintain confidentiality.

Occasionally lift up to 20 pounds.

Sit for sustained periods of time on a daily basis.

Perform tasks requiring intermittent bending, stooping and walking.

Sustain frequent movement of the fingers, wrists, hand and arms.

Occasionally travel within Archdiocese boundaries as needed.

Maintain confidentiality.

Occasionally lift up to 20 pounds.

Sit for sustained periods of time on a daily basis.

Perform tasks requiring intermittent bending, stooping, and walking.

Sustain frequent movement of the fingers, wrists, hands, and arms.


Interested candidates must fill out an application, which can be found on our website at: 

The completed application must be submitted, along with a resume to: 
Please submit the email with the following subject line:

Your First & Last Name, Position applying for, Location​​​​

Information/Application Contact:

Assistance Ministry
3424 Wilshire Blvd
Los Angeles CA 90010
FAX: 213-637-6115
© The Roman Catholic Archbishop of Los Angeles,
a corp. sole. All Rights Reserved